{"id":11487,"date":"2025-07-29T12:47:14","date_gmt":"2025-07-29T12:47:14","guid":{"rendered":"https:\/\/in-storemedia.com\/?p=11487"},"modified":"2025-07-29T12:47:14","modified_gmt":"2025-07-29T12:47:14","slug":"how-do-shoppers-buy-in-spain-chile-and-argentina-analysis-from-the-shopper-experience-observatory","status":"publish","type":"post","link":"https:\/\/in-storemedia.com\/en\/how-do-shoppers-buy-in-spain-chile-and-argentina-analysis-from-the-shopper-experience-observatory\/","title":{"rendered":"How do shoppers buy in Spain, Chile and Argentina? Analysis from the Shopper Experience Observatory"},"content":{"rendered":"<p style=\"text-align: center;\">During the month of June, in-Store Media analyzed consumer behavior in three key markets, providing data that reinforces the importance of adapting campaigns to each local context.<\/p>\n<h3>Physical stores continue to lead in the FMCG sector<\/h3>\n<p>In Spain, Chile, and Argentina, <strong>physical stores continue to lead as the main purchase channel<\/strong>: 97% of shoppers in Spain, 93% in Chile, and 93% in Argentina<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a> prefer this format.<\/p>\n<p>In Spain, the <strong>new shopping habit is more tactical and frequent<\/strong>: consumers make an average of 3.2 visits per month to hypermarkets and 4.7 to supermarkets. A similar trend is observed in Chile, although more intensified, with an average frequency of over 6 monthly visits. <\/p>\n<h2>Shopping habits: loyal to the list?<\/h2>\n<p>Chile and Spain tie in the use of shopping lists: 65% of surveyed Spanish and Chilean consumers <strong>use a list, but walk through the store to complete their purchases<\/strong>. In Argentina, where consumers are more trained by inflation, this figure drops to 53%. <\/p>\n<p>A differentiating data point from Spain is that <strong>only 14% of respondents strictly follow their list<\/strong>, revealing a high degree of influenceability at the point of sale: 86% admit to being swayed by store layout and stimuli.<\/p>\n<h2>Price and promotions: the main drivers in uncertain times<\/h2>\n<p>In a globally uncertain environment, <strong>price and promotions are consolidated as the main decision-making drivers:<\/strong> <\/p>\n<ul>\n<li>In Chile, 64% stated they have recently purchased more products on promotion.<\/li>\n<li>In Spain, 71% choose a store based on promotions, a 21-point increase compared to 2021.<\/li>\n<li>In Argentina, 96% said they have been more attentive to discounts over the past year.<\/li>\n<\/ul>\n<p>In addition, 68% of Spanish consumers would be willing to switch brands for an attractive promotion. Argentina shows similar behavior, with 71% of shoppers willing to change their purchase decision to take advantage of an offer. In contrast, in Chile this percentage drops to 53%.  <\/p>\n<h2>Private labels: a rising trend in Spain and Chile<\/h2>\n<p>In Chile, 15% of consumers say they always buy private label products, while 35% do so frequently, meaning 50% regularly prioritize these types of products.<\/p>\n<p>In Spain, private labels continue to gain ground, especially in essential categories like breakfast, household, and dairy. Over the past 15 years, their penetration has grown from 32.3% to 51.5%. However, <strong>more than half of consumers combine private label products with national brands<\/strong>, which they still value for quality, taste, and innovation.  <\/p>\n<h2>What media influence the purchase decision most?<\/h2>\n<p>In the three countries analyzed in June, the <strong>most influential medium on purchase decisions is in-store communication<\/strong>, surpassing television, out-of-home (OOH) advertising, and social media. This reinforces the relevance of activations and strategic messaging within the retail environment, especially in a context where shopping behavior has become more tactical and savings-oriented. <\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> Data from OSE Argentina Study 2024.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>During the month of June, in-Store Media analyzed consumer behavior in three key markets, providing data that reinforces the importance of adapting campaigns to each local context. Physical stores continue&#8230;<\/p>\n","protected":false},"author":3,"featured_media":11481,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[232,50],"tags":[244,245,124,243,67],"class_list":{"0":"post-11487","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ose-en","8":"category-trends-insights","9":"tag-analysis","10":"tag-insights-en","11":"tag-ose-en","12":"tag-purchasing-habits","13":"tag-trends"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What are the shopping habits in Spain, Chile and Argentina? \u2013 in-Store Media<\/title>\n<meta name=\"description\" content=\"We analyze shopping habits in Spain, Chile and Argentina based on data from the Shopper Experience Observatory. Learn more here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/in-storemedia.com\/en\/?p=11487\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What are the shopping habits in Spain, Chile and Argentina? \u2013 in-Store Media\" \/>\n<meta property=\"og:description\" content=\"We analyze shopping habits in Spain, Chile and Argentina based on data from the Shopper Experience Observatory. 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